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Call4site.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
• Cancellations will be considered only if the request is made within
48 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
• We do not accept cancellation request of orders placed under the
Digital Delivery facility, for example,
domain names, web hosting, software, web
design templates, scripts, etc.
• No cancellations are entertained for those products that the Call4site.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine's Day etc. These are limited occasion offers and therefore cancellations are not possible.
• Call4site.com does not accept cancellation requests for items like
Domain Names, Web Hosting, Downloadable
Software, Web design services etc.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Refund Policy
We develop and sell software that we use ourselves every day and have thousands
of satisfied customers worldwide, and our
support is second to none. However, for such
products Refund requests can not be
entertained.
However, in case
of any complain, we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service,
Domain Names, Web Hosting, Downloadable
Software, Web design services etc. Refunds are being processed within 21 days period.
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